Cost Benchmarks assess the cost of IT services delivered by the internal IT function. They focus on and compare key fnancial and productivity metrics for each IT service. Organisaitons look to our cost benchmarks to identify opportunities to improve IT spend and performance.
Detailed Cost Benchmarks ‘drill down’ into the costs of IT services delivered by the internal IT function. Detailed cost benchmarks focus on and compare utilization, service quality and process metrics for the IT service. Organisations look to our detailed benchmarks to identify opportunities to optimise IT spend and performance.
ITNewcom is a leading authority in Cost Benchmarking and Detailed Cost Benchmarking in Australia and New Zealand, for both the public and private sector.
Why Conduct a Cost Benchmark or Detailed Cost Benchmark?
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To understand opportunities for internal ICT performance improvement.
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To understand the potential benefits in transitioning from an in-house to an outsourced environment
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To support a program of investment to improve the end user experience
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To identify opportunities for cost reduction
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To measure performance against a reference group displaying best practice characteristics
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To develop a baseline against which a program of continuous improvement may be measured
Why ITNewcom?
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ITNewcom provides accurate, actionable and fully validated results, leveraging our unparallelled experience - we have conducted over 400 benchmarks
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Comprehensive cost benchmarking database that ensures consistency in measurement
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Extensive library of benchmarking metrics and observations
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Rigourous and proven benchmarking methodologies
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Highly qualified analysts with substantial industry experience
Our analysts are able to engage closely with you to obtain a complete understanding of your environment, and any unique factors that may affect the costs associated with your people, processes and tools.
For more information, please contact us at email@itnewcom.com or +61 (0)2 8904 7777.