ICT Price Benchmarking is used by organisations to assess the price of outsourced IT services performed by an external service provider. Price benchmarks focus on the scope, technology and level of service provided by the external services provider. Organisations look to our price benchmarks to compare the price of the outsourced services to the market. ITNewcom is the leading authority in Price Benchmarking in Australia and New Zealand, for both the public and private sector.
Why Conduct a Price Benchmark?
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Your agreement includes a clause to review the outsourced service periodically to ensure you continue to receive value for money
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You wish to understand the potential benefits in transitioning from an in-house to an outsourced environment
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You are nearing full term of your current agreement and, prior to renewing, wish to ensure the terms of your agreement are in line with the market
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You intend to approach the market and wish to develop a baseline against which to measure responses and associated prices
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You are unhappy with your service provider and wish to validate the pricing against the market
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You would like to leverage an independent pricing analysis as part of negotiations with your service provider
Why ITNewcom?
ITNewcom provides accurate, actionable and fully validated results, leveraging our:
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Unparallelled experience - we have conducted over 600 IT Service benchmarks
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Comprehensive price benchmarking database that ensures consistency in measurement
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Extensive library of benchmarking metrics and observations
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Rigourous and proven benchmarking methodologies
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Highly qualified analysts with substantial industry experience
Our analysts are able to engage closely with you and your service provider throughout the price benchmarking process, to better understand the relationship you have with your service provider and the match of services to your requirements.
In additon to our extensive benchmarking dabases, ITNewcom has a strong track record in dealing with major service providers. The graph below details the number of times we have:
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performed a price benchmark of IT services supplied by a major service provider; or
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negotiated an IT deal with a major service provider.
For more information, please contact us at email@itnewcom.com or +61 (0)2 8904 7777.