Crossing the finish line will mean balancing constant contract interpretations, unseen supplier incentives, internal team dynamics, and fixed deadlines.

Our IT Transition Management Services are dedicated to ensuring the effective transition to a new service or implementation of a new system, with services provided on a true end to end basis or by way of independent advice and assurance. 

Our approach is based on using high calibre experts who have performed key leadership or assurance roles for complex IT transition and implementation programs. This experience based approach is complemented by our proven processes and techniques, project diagnostics, analytical tools and access to rich benchmark, research and project data. We will work closely with your internal staff to support the delivery of high quality program outcomes, on time and on budget.

1. TRANSITION LEADERSHIP SERVICES

Specialist project capabilities that will assist you drive the project to completion within the timeframe and budget approved by your executives. Our IT Transition Leadership Services can be delivered independently through advisory services or by dedicated resources that form part of your Project Team, including:

Business Case – Development of a business case to establish a sound basis for executive approval of the project, including identification of project outcomes and success criteria, financial and ROI analysis, approach and risk analysis.

Program Enablement – Design and development of a program structure and processes that are the right fit for the type of project and your internal capability. Efficient program set up processes, including resourcing, scheduling, budgeting, governance, stakeholder management, project management and reporting.

Project & Program Management – Long term experienced Project and Program Managers, who have a proven track record in leading and managing complex IT transition and implementation projects to successful completion.

Supplier management – Management of supplier project delivery performance through ensuring suppliers are held to account for their committed project outcomes and deliverables.

Organisational Design – Design and realisation support for new organisational and operating models to suit to-be and transitional environments, including role definition, communication management, culture design management, recruiting support, and skill augmentation advice.

Commercial management – Management, negotiation and documentation of commercial issues and project change requests to ensure projects are delivered on budget and in compliance with the contract / statement of work.

2. IT TRANSITION / PROGRAM AUDIT SERVICES

Expert project oversight, advisory and recovery services that will navigate your organisation through the challenges and complexities of IT transition and implementation projects, or assist you to diagnose and recover a project that is in trouble.

Program Review – Program review to assess the health of the project or to determine why a project is ‘in trouble’, including practical recommendations to bring the program back on track with direct reference to commercial terms, potential internal behavioural changes, and available negotiation levers.

Program Assurance – Independent oversight across the program lifecycle at regular checkpoints or identified tolerance levels to ensure risks, issues and roadblocks are quickly identified and addressed, and to ensure the program is delivered in accordance with identified benefits and objectives.

Program Re-baselining – A process to re-baseline a program to take account of foreseen or unforeseen impacts and changes. Typically this would follow a program review, assurance or audit. This may involve development of a new schedule, budget, team, governance or changes to scope and outcomes.

Problem Diagnosis and Resolution – Identification, root cause analysis, management, facilitation and negotiation of problems and issues to ensure they are resolved efficiently and to remove program roadblocks.

Remediation Plans – Development of recommendations and action plan(s) to bring a troubled program back on track so as to ensure the identified or re-baselined outcomes are delivered.